RETURN & EXCHANGE POLICY

Fouly Return & Exchange Policy


At Fouly, your comfort and trust come first. That’s why we’ve designed a clear and simple policy to ensure a 100% hassle-free shopping experience.


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1- Exchanges


We’re happy to assist with exchanges within 7 days of receiving your order.

 • Your first exchange is completely free.

 • The item must be in its original condition with the tag attached.

 • If the size isn’t right, we’ll deliver your new size and collect the original at the same time (subject to availability).


Our goal: you get the perfect piece the first time.


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2-Returns


If the item isn’t right for you, you can return it within 3 days, no questions asked.

 • Refunds are processed within 48 hours via: Vodafone Cash / Bank Transfer.

 • If there’s a manufacturing defect, we’ll refund your full amount plus a gift, as a token of our appreciation.


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Quality Promise


Fouly is a family-run brand with years of experience in creating premium apparel. We stand by every fabric, cut, and detail.


If your item doesn’t meet your expectations, we’ll exchange or refund it immediately, no questions asked.


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Try Before You Pay


We offer the option to try your item before payment.

 • If it fits, you pay and keep it.

 • If not, return it on the spot, you only cover the shipping cost.


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📞 Customer Support


For any questions, exchanges, or returns, reach out to us on WhatsApp: [01125333620]

All requests are answered within 24 hours.